Terms of service

Terms and conditions of use

Effective 11/11/2023

The purpose of these general terms and conditions of use (hereinafter referred to as “GTCU”) is to provide a legal framework for the terms and conditions under which MARRAKINE makes the site and its services available, and to define the conditions under which the “User” may access and use the services.

These GTU are available on the site under the heading “GTU”.

Any registration or use of the site implies the User's unreserved and unrestricted acceptance of these GCU. When registering on the site via the Registration Form, each user expressly accepts these GCU by ticking the box preceding the following text: “I acknowledge having read and understood the GCU and I accept them”.

In the event of non-acceptance of the GCU stipulated in the present contract, the User must renounce access to the services offered by the site.

www.marrakine.com reserves the right to unilaterally modify the content of these GCU at any time.

Article 1: Legal information

The www.marrakine.com website (hereinafter referred to as the “Site”) is published and operated by Marrakine, a limited liability company under Moroccan law with share capital of 100,000 DHS, whose head office is located at 60 rue Yougoslavie, 40000, Marrakech. Telephone number 0658871226

E-mail address: hello@marrakine.com.

The Publishing Director is: Hélène Jacques

The host of the www.marrakine.com website is OVH, whose head office is located at 2 rue Kellermann - 59100 Roubaix - France.

ARTICLE 2 : Site access

The www.marrakine.com website provides the User with free access to the following services:

The website offers the following services:

Sale and shipment of carpets, decoration, furnishings, clothing and all related accessories.

The site is accessible free of charge anywhere to any User with Internet access. All costs incurred by the User in accessing the service (hardware, software, Internet connection, etc.) are at the User's expense.

Non-member Users do not have access to reserved services. To do so, they must register by filling in the form. By agreeing to register for the reserved services, the member User undertakes to provide truthful and accurate information concerning his civil status and contact details, in particular his e-mail address.

To access the services, the User must then identify himself using his login and password, which will be sent to him after registration.

Regularly registered User-members may also request to be removed from the list by visiting the dedicated page in their personal space. Unsubscription will take effect within a reasonable time.

www.marrakine.com shall not be held liable for any event due to force majeure resulting in malfunction of the site or server, subject to any interruption or modification in the event of maintenance. In such cases, the User agrees not to hold the publisher responsible for any interruption or suspension of service, even without prior notice.

The User may contact the site by e-mail at the publisher's e-mail address given in ARTICLE 1.

ARTICLE 3 : Data collection

The site ensures that the User's personal information is collected and processed with due respect for privacy, in accordance with the French Data Protection Act no. 78-17 of January 6, 1978.



In accordance with the French Data Protection Act of January 6, 1978, the User has the right to access, rectify, delete and object to his or her personal data. The User may exercise this right by sending an e-mail to hello@marrakine.com.

In accordance with article L122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must cite the author and source.

ARTICLE 4 : Responsibility

The sources of the information published on the www.marrakine.com site are deemed reliable, but the site does not guarantee that it is free from defects, errors or omissions.

The information provided is given for general guidance only and is not contractually binding. Despite regular updates, the www.marrakine.com website cannot be held responsible for any changes in administrative or legal provisions occurring after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained on this site.

Users are responsible for keeping their password secret. Any disclosure of the password, in whatever form, is forbidden. The User assumes all risks associated with the use of his/her login and password. The site declines all responsibility.

The site www.marrakine.com cannot be held responsible for any viruses that may infect the computer or any other hardware of the Internet user, following use, access or downloading from this site.

The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

ARTICLE 5 : Hypertext links

Hypertext links may be present on the site. Users are informed that by clicking on these links, they will leave the www.marrakine.com site. The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.

ARTICLE 6 : Cookies

The User is informed that when visiting the site, a cookie may be automatically installed on his/her browser.

Cookies are small files stored temporarily on the hard disk of the User's computer by your browser, and which are necessary for the use of the www.marrakine.com website. Cookies do not contain any personal information and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the www.marrakine.com website.

By browsing the site, the User accepts cookies.

However, the User must give his or her consent to the use of certain cookies.

In the absence of acceptance, the User is informed that certain functions or pages may be refused.

The User may deactivate these cookies using the settings in his browser software.

ARTICLE 7 : Applicable law and jurisdiction

Moroccan law applies to this contract. In the event of failure to resolve a dispute between the parties amicably, the French courts shall have sole jurisdiction.

For any question relating to the application of these GCU, you can contact the publisher at the address given in ARTICLE 1.